Just spoke to 4 people from Verizon. 3 of them were adequate, 1 sucked, and none of them could help a brother out.
I'm trying to give that company more money by upgrading my plan and hardware, but their "systems" won't allow me to do that easily. Fucking 2 year contracts.
I'm hopeful that the government will soon begin regulating the fuck out of the wireless companies. I hate this shit. It would take a fucking miracle to make cell phone companies awesome. They always suck. Always.